HomePublicationsNewsletter ArchiveVolume 24Issue 23RESPONSIBLE GAMING EDUCATION WEEK: AUGUST 6 – 10, 2018

This week the American Gaming Association (AGA) and the gaming industry is observing the 21st Annual Responsible Gaming Education Week (RGEW), August 6-10, 2018.      

The AGA is encouraging the casino gaming industry to use this week to reiterate foundational and responsible gaming education, programming and awareness with employees, patrons, policymakers, regulators and the public.

In collaboration with AGA members the Responsible Gaming Code of Conduct has been updated to demonstrate the industry’s commitment to protecting players and promoting responsible play.  Enhanced materials for RGEW are available on the AGA website and include:

  • Social Media Toolkit;
  • Meeting Planner;
  • Newsletter Article for employee news;
  • A quiz for employees on the topic;
  • Paycheck Message; and
  • Suggested Activities.

AGA members are asked to continue to strive year-round to keep their employees trained on the most effective responsible gaming practices and to ensure that gaming patrons have easy access to responsible gaming resources.

The AGA’s efforts have been well received locally here in the state of Michigan.  

“The Michigan Association of Problem Gambling (MAPG) applauds and supports the American Gaming Association and the greater gambling industry in its ongoing efforts to address the issue of problem gambling,” MAPG Executive Director and National Council on Problem Gambling Board Member, Michael Burke stated.

The MAPG organization is comprised of various stakeholders to the gambling industry including Michigan’s casinos, lottery, clinicians, and researchers. A main pillar of MAPG is educating the public and those at-risk groups that are more susceptible to problem gambling issues. Confidential help is always available 24-7 for those Michigan residents believe they may have a gambling problem by calling 1-800-270-7117.

Two local area casinos also recently received special recognition for their responsible gaming efforts.   MGM Resorts International was honored with the National Council on Problem Gambling's (NCPG) Corporate Social Responsibility Award on July 20 at the organization's 32nd National Conference on problem gambling in Cleveland. The award recognizes an organization that demonstrates an outstanding commitment to social responsibility related to problem gambling.  It was presented in recognition of the company's ground-breaking responsible gambling program, GameSense. The program was launched nationwide at MGM Resorts' properties late last year. GameSense integrates responsible gambling education and support into the company's industry-leading guest service culture.

Additionally, Caesars Windsor was recognized for promoting responsible gambling by achieving the gold standard "RG Check" from the Responsible Gambling Council. The program was developed to offer gaming companies an independent assessment of their Responsible Gambling Program by examining corporate policies, help for problem gamblers, advertising and promotion. Caesars Windsor was the first gaming facility in the world to earn designation back in 2012.


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